If you received the suspicious login attempt message via email, do not click or tap any links in the email unless you are positive the message really comes from Instagram. Sometimes scammers will send fake security emails to Instagram users and lure them to sign-in pages that steal their usernames and passwords—this is called phishing. If you clicked or tapped a link from an email to try to sign in to Instagram, close that window before you continue—use the mobile app or go directly to https://www. instagram. com in a web browser manually instead.
Depending on your security level, you may be asked to verify your identity using a security code, which will be sent to you via SMS text, email, or an authentication app. If you have login requests enabled, you’ll be notified whenever someone logs into your account from an unknown IP address, such as signing in from your computer when you usually sign in on your Android or iPhone.
First, check your email—if you received an email from security@mail. instagram. com letting you know that your password was changed, click Revert this change in the message (if available). [1] X Research source Then, open Instagram and change your password ASAP. If not, tap Get help logging in or Forgot password? on the login screen and request a login link or security code to your email address or phone number. If the phone number or email address on your account was changed by the hacker, choose Get help logging in or Forgot password? and enter your email address or phone number. Choose Need more help? > I can’t access this email or phone number and then follow the on-screen instructions to confirm your identity.
If you notice a login that’s definitely not you, tap the three-dot menu icon and Log out next to the login that you don’t recognize.
If you notice a login that’s definitely not you, tap the three-dot menu icon and Log out next to the login that you don’t recognize.
Tap the three-line menu icon. Go to Settings > Security > Two-Factor Authentication. Choose how you want to receive your codes. [2] X Research source If the phone number you have on your account isn’t correct, you can change it from Settings > Security > Two-Factor Authentication > Text Message > Change phone number > Next. Enter the new phone number and tap Next, then you’ll get an SMS(text) code to verify that the correct number is in use. Enter that code in Instagram, then tap Next > Done. [3] X Research source
If you need to give multiple people access to your Instagram account, consider using a secure password-sharing app or a third-party management app.
