Microfiber cloths are available online or at most general stores. You can find a lens cloth at many electronics stores as well as any place that sells eyewear. Other types of cloth, including paper towels and clothing, are more likely to scratch the disc. Ignore the temptation to give it a quick buffing with your shirt!
Remember not to wipe in a circle. PS4 discs are pretty fragile, and wiping in a circle could actually damage them.
Plain water is relatively safe, but don’t soak the disc. Also, make sure it is dry before putting it into your PS4.
Isopropyl alcohol, or rubbing alcohol, is available online or at pharmacies. Isopropyl alcohol cleaners can damage PS4 discs. Most discs only require a quick wipe with a clean cloth. Don’t use isopropyl alcohol unless nothing else works! Another option is to get lens or disc cleaning wipes. They are basically microfiber pads with a special cleaning solution made with isopropyl alcohol. They are available online and at many electronics shops.
If the disc looks like it’s in good shape, your PS4 could be to blame. You could try cleaning or resetting it.
Look for game stores in your area. If you don’t have any in your area, you may be able to mail the disc somewhere for service, although this can be more expensive. Keep in mind that only shallow scratches on the reflective side of the disc can be fixed. If the disc has deep scratches or cuts on the label side, you may be better off buying a new one.
Scratch removers are available online. Some gaming and electronic shops also stock them.
Some other materials that could repair the scratch include Vaseline, car wax, furniture polish, bananas, and even peanut butter. Note that repairing the disc on your own isn’t guaranteed to work and can actually damage it further. Don’t attempt to fix scratches unless the disc no longer works.
The disc is fragile, so treat it gently. Avoid rubbing the toothpaste in a circle, since that could lead to more scratches.
If you still see scratches on the disc, treating them again could help. Gently rub the disc with toothpaste or another cleaner until the scratches disappear.
